Naya mobile lete waqt dukandaar kehta hai '1 saal warranty hai' — lekin jab kharabi aaye to pata chalta hai ke woh warranty thi hi nahi! Farq samajh lein:
1. Warranty company deti hai, guarantee dukandaar. Warranty mein company ke service center se free repair milti hai; guarantee sirf us dukandaar ka wada hai — dukaan band, wada khatam.
2. Tehreeri saboot lein. Jo bhi wada ho, bill par likhwa kar muhar lagwayein. Zabani waday ka koi saboot nahi hota.
3. Warranty card aur box sambhal kar rakhein. Claim ke waqt IMEI number wala box aur warranty card manga jata hai — phenkein nahi.
4. Yeh cheezein warranty khatam kar deti hain: paani ka nuksan, toot-phoot, phone khulwana (kisi local mistri se), rooting ya unofficial software. In mein se koi ek bhi hui to company free repair se inkar kar degi.
5. Claim ka tariqa: Pehle company ke helpline par call kar ke complaint number lein, phir qareebi authorized service center jayein — seedha dukaan par behas karne se waqt zaya hota hai.
Yaad rakhein: 'Lifetime guarantee' ya 'paani mein bhi warranty' jaise daway jhoot hote hain — aisi dukaan se hoshiyar rahein.
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